AMPATH Network Operations Report
2021-10-11 - 2021-10-17
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0094328 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Unannounced Maintenance | Vendor | Resolved | 2021-10-13 04:40:17 | 2021-10-13 06:30:18 | 0 days 1 hr 50 min |
| INC0094430 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Circuit - Bumped Fiber | Vendor | Closed | 2021-10-14 09:26:01 | 2021-10-14 09:26:02 | 0 days 0 hr 0 min |
| INC0094436 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Hardware | Vendor | Resolved | 2021-10-14 09:26:02 | 2021-10-14 16:44:03 | 0 days 7 hr 18 min |
| INC0094456 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | On Hold | 2021-10-14 17:23:03 | 2021-10-14 18:27:04 | 0 days 1 hr 4 min |
| INC0094537 | 2 - High | 2 - High | Availability- AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | On Hold | 2021-10-15 12:00:54 | 2021-10-15 13:10:55 | 0 days 1 hr 10 min |
| INC0094554 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-10-15 14:46:01 | 2021-10-15 17:00:02 | 0 days 2 hr 14 min |
| INC0094679 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2021-10-17 10:07:08 | 2021-10-17 14:05:15 | 0 days 3 hr 58 min |
| Ticket No.: | INC0094328 |
| Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Current State: | Resolved |
| Start Time: | 2021-10-13 04:40:17 |
| End Time: | 2021-10-13 06:30:18 |
| Outgoing Notification Text | The listed asset were unavailable. FIU Engineers have been contacted and they have stated the outage was due to a planned maintenance. This maintenance has been completed. |
| Ticket No.: | INC0094430 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Closed |
| Start Time: | 2021-10-14 09:26:01 |
| End Time: | 2021-10-14 09:26:02 |
| Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is a fiber degradation that recovered without intervention. No further outages are expected. |
| Ticket No.: | INC0094436 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Resolved |
| Start Time: | 2021-10-14 09:26:02 |
| End Time: | 2021-10-14 16:44:03 |
| Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage was due to a failed card. No further outages are expected. |
| Ticket No.: | INC0094456 |
| Subject: | Availability - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | On Hold |
| Start Time: | 2021-10-14 17:23:03 |
| End Time: | 2021-10-14 18:27:04 |
| Outgoing Notification Text | The listed asset is currently available. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0094537 |
| Subject: | Availability- AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | On Hold |
| Start Time: | 2021-10-15 12:00:54 |
| End Time: | 2021-10-15 13:10:55 |
| Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is being investigated. Updates will be provided when they are available. |
| Ticket No.: | INC0094554 |
| Subject: | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-10-15 14:46:01 |
| End Time: | 2021-10-15 17:00:02 |
| Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage was unable to be determined. No further impact is expected. |
| Ticket No.: | INC0094679 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-10-17 10:07:08 |
| End Time: | 2021-10-17 14:05:15 |
| Outgoing Notification Text | The listed asset is now available. LANautilus Engineers have been contacted. The reason for outage was planned maintenance. Maintenance has been completed. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 7 hr 22 min | 95.61358% | 97.05219% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 87.97443% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74123% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 1 hr 50 min | 98.90856% | 99.65196% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.63114% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.82607% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.23270% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.36194% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 97.93589% |
| JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.41745% |
| FIU035WMI2CRPNN | 8 hr 22 min | 95.01934% | 99.32673% |
| Aggregate All AMPATH Backbone Circuits | 0 days 17 hr 34 min | 99.34634% | 98.63447% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |