AMPATH Network Operations Report
2021-10-04 - 2021-10-10

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0093912 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-10-07 13:39:00 2021-10-07 13:39:33 0 days 0 hr 0 min
INC0093946 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNSoftware Vendor Closed 2021-10-07 20:04:00 2021-10-07 20:04:37 0 days 0 hr 0 min
INC0093979 2 - High2 - High Availability - AMPATH Provider LANautilus FIU035WMI2CRPNNUndetermined Vendor In Progress 2021-10-08 04:29:51 2021-10-08 06:07:53 0 days 1 hr 38 min
INC0094038 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU034WFORSP4NNUndetermined Vendor Resolved 2021-10-08 19:42:02 2021-10-08 19:44:40 0 days 0 hr 2 min
INC0094044 2 - High2 - High Availability - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor In Progress 2021-10-08 21:37:52 2021-10-09 01:24:55 0 days 3 hr 47 min
INC0094080 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-10-09 17:40:05 2021-10-09 17:40:06 0 days 0 hr 0 min
INC0094091 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-10-09 23:35:06 2021-10-09 23:35:08 0 days 0 hr 0 min
INC0094105 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNUnannounced Maintenance Vendor Resolved 2021-10-10 10:27:56 2021-10-10 12:14:57 0 days 1 hr 47 min

Unscheduled Outages Detail


Ticket No.:INC0093912
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-10-07 13:39:00
End Time:2021-10-07 13:39:33
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0093946
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-10-07 20:04:00
End Time:2021-10-07 20:04:37
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was caused by a brief degradation out of Sao Paulo which recovered without intervention. No further impact is expected.


Ticket No.:INC0093979
Subject:Availability - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:In Progress
Start Time:2021-10-08 04:29:51
End Time:2021-10-08 06:07:53
Outgoing Notification TextThe listed asset are available. LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are available.


Ticket No.:INC0094038
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-10-08 19:42:02
End Time:2021-10-08 19:44:40
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage was undetermined.


Ticket No.:INC0094044
Subject:Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:In Progress
Start Time:2021-10-08 21:37:52
End Time:2021-10-09 01:24:55
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are available.


Ticket No.:INC0094080
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-09 17:40:05
End Time:2021-10-09 17:40:06
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was caused by a brief degradation between Miami and Panama. The reason for the outage as undetermined


Ticket No.:INC0094091
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-09 23:35:06
End Time:2021-10-09 23:35:08
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted.The reason for the outage is undetermined.


Ticket No.:INC0094105
Subject:Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2021-10-10 10:27:56
End Time:2021-10-10 12:14:57
Outgoing Notification TextThe listed asset is currently available. LANautilus Engineers informed us that the reason for the outage was due to maintenance. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration
CHG0054795 Maintenance Completed - AMPATH Circuit FIU-RNP-SACS Software Internal Closed 2021-10-05 02:10:372021-10-05 02:20:45 0 days 0 hr 10 min

Scheduled Maintenances Detail


Ticket No.:CHG0054795
Subject:Maintenance Completed - AMPATH Circuit FIU-RNP-SACS
Source Of Impact: Internal
Affected:SACS/FIU_RNP/FTZ-SGN/100G_FP3
Current State:Closed
Start Time:2021-10-05 02:10:37
End Time:2021-10-05 02:20:45
Outgoing Notification TextThe listed asset were unavailable while AMPATH Engineers performed software upgrade maintenance. This maintenance has been completed.


Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 97.13608%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP30 hr 10 min 99.89947% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.67283%
FIU036WPANSA1NN5 hr 34 min 96.68584% 99.63114%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 100.00000%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.82607%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU034WFORSP4NN0 hr 3 min 99.96230% 99.23259%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.36194%
FIU026UMI2SA1NN0 hr 2 min 99.97338% 97.77876%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.41745%
FIU035WMI2CRPNN1 hr 38 min 99.02745% 99.41799%
Aggregate All AMPATH Backbone Circuits0 days 7 hr 28 min 99.72178% 98.63689%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-10-12 04:00:00
End Time:2021-10-12 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.