AMPATH Network Operations Report
2021-09-27 - 2021-10-03
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0093115 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-09-28 19:09:10 | 2021-09-28 19:09:11 | 0 days 0 hr 0 min |
INC0093201 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Unannounced Maintenance | Vendor | Closed | 2021-09-29 14:18:45
2021-09-29 14:36:00 |
2021-09-29 14:33:45
2021-09-29 17:08:46 |
0 days 0 hr 15 min
0 days 2 hr 32 min |
INC0093273 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2021-09-30 08:15:29 | 2021-09-30 08:15:30 | 0 days 0 hr 0 min |
INC0093366 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2021-09-30 18:28:57 | 2021-09-30 18:28:58 | 0 days 0 hr 0 min |
INC0093365 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2021-09-30 18:29:31 | 2021-09-30 18:29:32 | 0 days 0 hr 0 min |
INC0093454 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-10-01 12:55:52 | 2021-10-01 12:55:53 | 0 days 0 hr 0 min |
INC0093485 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-10-01 17:34:32 | 2021-10-01 17:34:33 | 0 days 0 hr 0 min |
INC0093552 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | In Progress | 2021-10-02 18:26:54 | 2021-10-02 18:26:55 | 0 days 0 hr 0 min |
Ticket No.: | INC0093115 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-28 19:09:10 |
End Time: | 2021-09-28 19:09:11 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0093201 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN |
Current State: | Closed |
Start Time: | 2021-09-29 14:18:45 |
End Time: | 2021-09-29 14:33:45 |
Outgoing Notification Text | The listed asset is unavailable. LANautilus Engineers have been contacted.The reason for the outage is maintenace. Our vendor has informed us that this maintenance has been extended, and a final notification will be sent when maintenance has been completed. |
Ticket No.: | INC0093273 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-09-30 08:15:29 |
End Time: | 2021-09-30 08:15:30 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted, however the reason for the outage is indeterminate. |
Ticket No.: | INC0093366 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2021-09-30 18:28:57 |
End Time: | 2021-09-30 18:28:58 |
Outgoing Notification Text | The listed asset was briefly unavialable. LANautilus Engineers have been contacted to investigate. The reason for the outage was undetermined |
Ticket No.: | INC0093365 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2021-09-30 18:29:31 |
End Time: | 2021-09-30 18:29:32 |
Outgoing Notification Text | The listed asset was briefly unavialable. LANautilus Engineers have been contacted to investigate. Updates will be provided as they are received. |
Ticket No.: | INC0093454 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-10-01 12:55:52 |
End Time: | 2021-10-01 12:55:53 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided as they are received. |
Ticket No.: | INC0093485 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-10-01 17:34:32 |
End Time: | 2021-10-01 17:34:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0093552 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | In Progress |
Start Time: | 2021-10-02 18:26:54 |
End Time: | 2021-10-02 18:26:55 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 97.13607% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 86.52976% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.67283% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.69451% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99983% | 99.82607% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU034WFORSP4NN | 0 hr 0 min | 99.99967% | 99.23332% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.36194% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99934% | 97.47278% |
JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 2 hr 47 min | 98.33565% | 99.41745% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.43640% |
Aggregate All AMPATH Backbone Circuits | 0 days 2 hr 47 min | 99.89591% | 98.53276% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0054795 |
Subject: | Maintenance - AMPATH Circuit FIU-RNP-SACS |
Source Of Impact: | Internal |
Affected: | SACS/FIU_RNP/FTZ-SGN/100G_FP3 |
Start Time: | 2021-10-05 02:00:00 |
End Time: | 2021-10-05 04:00:00 |
Outgoing Notification Text | The listed asset will be briefly unavailable while AMPATH Engineers perform software upgrade maintenance, with services having a back-up path being re-routed to avoid service disruption. The entire window is reserved. |
Ticket No.: | CHG0053351 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-10-12 04:00:00 |
End Time: | 2021-10-12 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |