AMPATH Network Operations Report
2021-09-13 - 2021-09-19

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


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Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0091892 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-09-13 15:58:47 2021-09-13 15:58:48 0 days 0 hr 0 min
INC0091912 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNSoftware Vendor On Hold 2021-09-13 18:33:00 2021-09-13 18:34:00 0 days 0 hr 1 min
INC0092056 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-15 14:35:30
2021-09-15 19:06:38 		2021-09-15 14:36:12
2021-09-15 19:07:19 		0 days 0 hr 0 min
0 days 0 hr 0 min
INC0092140 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-09-16 11:45:00 2021-09-16 11:45:07 0 days 0 hr 0 min
INC0092149 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-16 15:02:42 2021-09-16 15:02:43 0 days 0 hr 0 min
INC0092183 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-09-16 21:32:00 2021-09-16 21:32:49 0 days 0 hr 0 min
INC0092160 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Circuit - Damaged Fiber Vendor Closed 2021-09-16 17:17:11 2021-09-17 03:35:28 0 days 10 hr 18 min
INC0092240 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNNHuman Error Vendor Resolved 2021-09-17 14:59:00 2021-09-17 14:59:32 0 days 0 hr 0 min
INC0092330 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-18 18:34:05 2021-09-18 18:34:06 0 days 0 hr 0 min
INC0092372 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-19 21:55:01 2021-09-19 21:55:08 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0091892
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-09-13 15:58:47
End Time:2021-09-13 15:58:48
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending.


Ticket No.:INC0091912
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:On Hold
Start Time:2021-09-13 18:33:00
End Time:2021-09-13 18:34:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0092056
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-15 14:35:30
End Time:2021-09-15 14:36:12
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0092140
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-09-16 11:45:00
End Time:2021-09-16 11:45:07
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are anticipated.


Ticket No.:INC0092149
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-16 15:02:42
End Time:2021-09-16 15:02:43
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers were contacted. The reason for the outage was undetermined. No further outages are anticipated.


Ticket No.:INC0092183
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-09-16 21:32:00
End Time:2021-09-16 21:32:49
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is indetermined.


Ticket No.:INC0092160
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2021-09-16 17:17:11
End Time:2021-09-17 03:35:28
Outgoing Notification TextThe listed asset is available. FIU Engineers have been contacted. The outage was caused by fiber damage. Splicing is complete and services have been restored. No further outages are expected.


Ticket No.:INC0092240
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:Resolved
Start Time:2021-09-17 14:59:00
End Time:2021-09-17 14:59:32
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was caused by a fiber bump from cable work next to affected assets. No further outages are anticipated.


Ticket No.:INC0092330
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-18 18:34:05
End Time:2021-09-18 18:34:06
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected.


Ticket No.:INC0092372
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-19 21:55:01
End Time:2021-09-19 21:55:08
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99868% 97.32887%
FIU030WMI2FORNN00 hr 00 min 100.00000% 90.35490%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.61969%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.55194%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.93169%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.82589%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU034WFORSP4NN0 hr 1 min 99.99008% 99.23339%
AMP-JACKSONVILLE-MIAMI-100GE-0150310 hr 18 min 93.86623% 98.24806%
FIU026UMI2SA1NN0 hr 2 min 99.97669% 97.45917%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.44928%
FIU035WMI2CRPNN0 hr 0 min 99.99471% 99.43635%
Aggregate All AMPATH Backbone Circuits0 days 10 hr 22 min 99.61415% 98.76139%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-10-12 04:00:00
End Time:2021-10-12 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.