AMPATH Network Operations Report
2021-09-06 - 2021-09-12
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0091375 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Bumped Fiber | Vendor | Closed | 2021-09-06 14:05:28
2021-09-06 18:01:18 |
2021-09-06 14:08:50
2021-09-06 18:03:58 |
0 days 0 hr 3 min
0 days 0 hr 2 min |
INC0091379 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2021-09-06 15:45:14
2021-09-06 17:48:33 |
2021-09-06 15:48:16
2021-09-06 17:49:20 |
0 days 0 hr 3 min
0 days 0 hr 0 min |
INC0091383 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-09-06 16:43:52 | 2021-09-06 16:43:53 | 0 days 0 hr 0 min |
INC0091415 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2021-09-07 10:15:16 | 2021-09-07 10:15:20 | 0 days 0 hr 0 min |
INC0091538 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-09-08 19:19:52 | 2021-09-08 19:19:53 | 0 days 0 hr 0 min |
INC0091622 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-09-09 14:58:21 | 2021-09-09 14:58:22 | 0 days 0 hr 0 min |
INC0091625 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-09-09 15:38:02 | 2021-09-09 15:44:00 | 0 days 0 hr 5 min |
INC0091649 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-09-09 19:35:24 | 2021-09-09 19:35:25 | 0 days 0 hr 0 min |
INC0091725 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Software | Vendor | Closed | 2021-09-10 13:48:23 | 2021-09-10 13:48:24 | 0 days 0 hr 0 min |
INC0091733 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Software | Vendor | Resolved | 2021-09-10 14:55:27 | 2021-09-10 14:55:28 | 0 days 0 hr 0 min |
INC0091829 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2021-09-12 12:10:39 | 2021-09-12 12:10:44 | 0 days 0 hr 0 min |
Ticket No.: | INC0091375 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-09-06 14:05:28 |
End Time: | 2021-09-06 14:08:50 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and the reason for outage was due to a fiber disturbance in Chile. |
Ticket No.: | INC0091379 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2021-09-06 15:45:14 |
End Time: | 2021-09-06 15:48:16 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due to the briefness of the event, the reason for the outage is indeterminate. |
Ticket No.: | INC0091383 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-06 16:43:52 |
End Time: | 2021-09-06 16:43:53 |
Outgoing Notification Text | The listed asset was briefly unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage could not be determined. |
Ticket No.: | INC0091415 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-09-07 10:15:16 |
End Time: | 2021-09-07 10:15:20 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers isolated the issue to maintenance. No further impact is expected. |
Ticket No.: | INC0091538 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-08 19:19:52 |
End Time: | 2021-09-08 19:19:53 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0091622 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-09 14:58:21 |
End Time: | 2021-09-09 14:58:22 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation in Panama. The service restored without intervention. |
Ticket No.: | INC0091625 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-09-09 15:38:02 |
End Time: | 2021-09-09 15:44:00 |
Outgoing Notification Text | The listed asset is available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are anticipated. |
Ticket No.: | INC0091649 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-09 19:35:24 |
End Time: | 2021-09-09 19:35:25 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation in Panama. The service restored without intervention. |
Ticket No.: | INC0091725 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-09-10 13:48:23 |
End Time: | 2021-09-10 13:48:24 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation out of Valparaiso, Chile, which recovered without intervention. No further impact is expected. |
Ticket No.: | INC0091733 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-09-10 14:55:27 |
End Time: | 2021-09-10 14:55:28 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to brief degradation out of Lurín, Perú that recovered without intervention. No further impact is expected. |
Ticket No.: | INC0091829 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-09-12 12:10:39 |
End Time: | 2021-09-12 12:10:44 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was caused by a commutation due to a fiber event in our network in Santos, Brazil. No other affectation is expected related to this event. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 6 min | 99.93932% | 97.32890% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 92.26728% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.61969% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.55194% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.81308% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU034WFORSP4NN | 0 hr 3 min | 99.96214% | 99.23358% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.36538% |
FIU026UMI2SA1NN | 0 hr 6 min | 99.93915% | 97.45962% |
JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.44928% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.43645% |
Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 16 min | 99.99004% | 98.88322% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0053351 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-10-12 04:00:00 |
End Time: | 2021-10-12 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |