AMPATH Network Operations Report
2021-09-06 - 2021-09-12

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0091375 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Bumped Fiber Vendor Closed 2021-09-06 14:05:28
2021-09-06 18:01:18
2021-09-06 14:08:50
2021-09-06 18:03:58
0 days 0 hr 3 min
0 days 0 hr 2 min
INC0091379 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2021-09-06 15:45:14
2021-09-06 17:48:33
2021-09-06 15:48:16
2021-09-06 17:49:20
0 days 0 hr 3 min
0 days 0 hr 0 min
INC0091383 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-06 16:43:52 2021-09-06 16:43:53 0 days 0 hr 0 min
INC0091415 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUnannounced Maintenance Vendor Closed 2021-09-07 10:15:16 2021-09-07 10:15:20 0 days 0 hr 0 min
INC0091538 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-08 19:19:52 2021-09-08 19:19:53 0 days 0 hr 0 min
INC0091622 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-09 14:58:21 2021-09-09 14:58:22 0 days 0 hr 0 min
INC0091625 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-09-09 15:38:02 2021-09-09 15:44:00 0 days 0 hr 5 min
INC0091649 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-09-09 19:35:24 2021-09-09 19:35:25 0 days 0 hr 0 min
INC0091725 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNSoftware Vendor Closed 2021-09-10 13:48:23 2021-09-10 13:48:24 0 days 0 hr 0 min
INC0091733 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNSoftware Vendor Resolved 2021-09-10 14:55:27 2021-09-10 14:55:28 0 days 0 hr 0 min
INC0091829 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNHardware Vendor Resolved 2021-09-12 12:10:39 2021-09-12 12:10:44 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0091375
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-09-06 14:05:28
End Time:2021-09-06 14:08:50
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and the reason for outage was due to a fiber disturbance in Chile.


Ticket No.:INC0091379
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-09-06 15:45:14
End Time:2021-09-06 15:48:16
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due to the briefness of the event, the reason for the outage is indeterminate.


Ticket No.:INC0091383
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-06 16:43:52
End Time:2021-09-06 16:43:53
Outgoing Notification TextThe listed asset was briefly unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage could not be determined.


Ticket No.:INC0091415
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-09-07 10:15:16
End Time:2021-09-07 10:15:20
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers isolated the issue to maintenance. No further impact is expected.


Ticket No.:INC0091538
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-08 19:19:52
End Time:2021-09-08 19:19:53
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0091622
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-09 14:58:21
End Time:2021-09-09 14:58:22
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation in Panama. The service restored without intervention.


Ticket No.:INC0091625
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-09-09 15:38:02
End Time:2021-09-09 15:44:00
Outgoing Notification TextThe listed asset is available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are anticipated.


Ticket No.:INC0091649
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-09 19:35:24
End Time:2021-09-09 19:35:25
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation in Panama. The service restored without intervention.


Ticket No.:INC0091725
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-09-10 13:48:23
End Time:2021-09-10 13:48:24
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a brief degradation out of Valparaiso, Chile, which recovered without intervention. No further impact is expected.


Ticket No.:INC0091733
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-09-10 14:55:27
End Time:2021-09-10 14:55:28
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to brief degradation out of Lurín, Perú that recovered without intervention. No further impact is expected.


Ticket No.:INC0091829
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-09-12 12:10:39
End Time:2021-09-12 12:10:44
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was caused by a commutation due to a fiber event in our network in Santos, Brazil. No other affectation is expected related to this event.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 6 min 99.93932% 97.32890%
FIU030WMI2FORNN00 hr 00 min 100.00000% 92.26728%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.61969%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.55194%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.81308%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU034WFORSP4NN0 hr 3 min 99.96214% 99.23358%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.36538%
FIU026UMI2SA1NN0 hr 6 min 99.93915% 97.45962%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.44928%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.43645%

Aggregate All AMPATH Backbone Circuits0 days 0 hr 16 min 99.99004% 98.88322%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-10-12 04:00:00
End Time:2021-10-12 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.