AMPATH Network Operations Report
2021-08-23 - 2021-08-29
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0090270 | 2 - High | 2 - High | Availability - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Undetermined | Vendor | Resolved | 2021-08-23 18:33:14 | 2021-08-23 19:32:39 | 0 days 0 hr 59 min |
INC0090483 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-08-25 23:57:28 | 2021-08-25 23:57:29 | 0 days 0 hr 0 min |
INC0090561 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | In Progress | 2021-08-26 18:13:32 | 2021-08-26 18:13:33 | 0 days 0 hr 0 min |
INC0090577 | 4 - Low | 2 - High | Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2021-08-26 20:26:36 | 2021-08-26 20:56:15 | 0 days 0 hr 29 min |
INC0090672 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-08-27 14:31:00 | 2021-08-27 14:31:37 | 0 days 0 hr 0 min |
Ticket No.: | INC0090270 |
Subject: | Availability - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Resolved |
Start Time: | 2021-08-23 18:33:14 |
End Time: | 2021-08-23 19:32:39 |
Outgoing Notification Text | The listed asset is now available following an outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0090483 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-08-25 23:57:28 |
End Time: | 2021-08-25 23:57:29 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0090561 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | In Progress |
Start Time: | 2021-08-26 18:13:32 |
End Time: | 2021-08-26 18:13:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0090577 |
Subject: | Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-08-26 20:26:36 |
End Time: | 2021-08-26 20:56:15 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The caused fiber cut in our network between Santos, Brazil, and Sao Paulo, Brazil due to a fire. Repairs are complete. No further outages are expected. |
Ticket No.: | INC0090672 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-08-27 14:31:00 |
End Time: | 2021-08-27 14:31:37 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to switch losing signal caused by a fiber cut in our network at Escalada, Buenos Aires, Argentina. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 30 min | 99.69940% | 97.33006% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 96.09242% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.61969% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.55194% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.81308% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.23448% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 59 min | 99.41055% | 98.21944% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 97.46103% |
JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.44891% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.05480% |
Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 29 min | 99.94437% | 99.08951% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0053883 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-09-11 04:00:00 |
End Time: | 2021-09-12 03:45:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved. |
Ticket No.: | CHG0053351 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-10-12 04:00:00 |
End Time: | 2021-10-12 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |