AMPATH Network Operations Report
2021-08-09 - 2021-08-15

AMPATH Network Operations Center

New Connections

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Upgrades

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New Services


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Other


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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0089144 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNNHardware Vendor Closed 2021-08-08 09:16:46 2021-08-09 07:44:07 0 days 22 hr 27 min
INC0089162 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2021-08-09 03:16:39 2021-08-09 03:17:00 0 days 0 hr 0 min
INC0089178 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-08-09 12:00:18 2021-08-09 12:01:00 0 days 0 hr 0 min
INC0089212 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-08-09 19:42:43 2021-08-09 19:43:43 0 days 0 hr 1 min
INC0089448 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NNUndetermined Vendor Closed 2021-08-12 14:31:25 2021-08-12 14:31:37 0 days 0 hr 0 min
INC0089463 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor On Hold 2021-08-12 17:12:00 2021-08-12 17:12:40 0 days 0 hr 0 min
INC0089470 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-08-12 19:15:00 2021-08-12 19:15:41 0 days 0 hr 0 min
INC0089557 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-08-13 18:14:43 2021-08-13 18:14:44 0 days 0 hr 0 min
INC0089572 2 - High2 - High Availability - AMPATH Provider LANautilus FIU030WMI2FORNNUndetermined Vendor On Hold 2021-08-13 21:43:26
2021-08-13 21:47:27 		2021-08-13 21:44:26
2021-08-14 22:51:44 		0 days 0 hr 1 min
1 days 1 hr 4 min
INC0089577 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor On Hold 2021-08-13 22:51:34 2021-08-13 22:51:44 0 days 0 hr 0 min
INC0089632 2 - High2 - High Availability Resolved - AMPATH Provider LANautilus FIU030WMI2FORNNUndetermined Vendor Resolved 2021-08-14 20:09:02 2021-08-15 02:40:02 0 days 6 hr 31 min

Unscheduled Outages Detail


Ticket No.:INC0089144
Subject:Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Closed
Start Time:2021-08-08 09:16:46
End Time:2021-08-09 07:44:07
Outgoing Notification TextThe listed asset was unavailable. LANautilus Engineers have been contacted and they have stated the outage was due to a hardware event. A faulty cable has been replaced. No further outages are expected.


Ticket No.:INC0089162
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-08-09 03:16:39
End Time:2021-08-09 03:17:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089178
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-08-09 12:00:18
End Time:2021-08-09 12:01:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089212
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-08-09 19:42:43
End Time:2021-08-09 19:43:43
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected.


Ticket No.:INC0089448
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
FIU036WPANSA1NN
Current State:Closed
Start Time:2021-08-12 14:31:25
End Time:2021-08-12 14:31:37
Outgoing Notification TextThe listed assets are available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089463
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:On Hold
Start Time:2021-08-12 17:12:00
End Time:2021-08-12 17:12:40
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089470
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-08-12 19:15:00
End Time:2021-08-12 19:15:41
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was undetermined.


Ticket No.:INC0089557
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-08-13 18:14:43
End Time:2021-08-13 18:14:44
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089572
Subject:Availability - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:On Hold
Start Time:2021-08-13 21:43:26
End Time:2021-08-13 21:44:26
Outgoing Notification TextThe listed asset is available LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089577
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:On Hold
Start Time:2021-08-13 22:51:34
End Time:2021-08-13 22:51:44
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0089632
Subject:Availability Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Resolved
Start Time:2021-08-14 20:09:02
End Time:2021-08-15 02:40:02
Outgoing Notification TextThe listed asset is unavailable. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 97.20978%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN1 days 7 hr 36 min 81.18763% 98.88390%
FIU034WFORSP4NN0 hr 2 min 99.97834% 99.23464%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.23753%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
FIU026UMI2SA1NN0 hr 1 min 99.98413% 97.46037%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.62651%
FIU031WCRPPANNN7 hr 44 min 95.39566% 99.44891%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.05480%
FIU036WPANSA1NN0 hr 0 min 99.99802% 99.55194%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.68775%
Aggregate All AMPATH Backbone Circuits1 days 15 hr 24 min 98.43625% 99.20017%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0053446
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-08-28 04:00:00
End Time:2021-08-29 04:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-10-12 04:00:00
End Time:2021-10-12 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.