AMPATH Network Operations Report
2021-07-26 - 2021-08-01

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0088252 4 - Low2 - High Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NNUndetermined Vendor Resolved 2021-07-27 02:29:44 2021-07-27 02:29:45 0 days 0 hr 0 min
INC0088255 2 - High2 - High Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NNHardware Vendor Resolved 2021-07-27 04:21:06 2021-07-27 06:18:21 0 days 1 hr 57 min
INC0088310 4 - Low2 - High Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)Power - Commercial Power Vendor Resolved 2021-07-27 16:06:09 2021-07-27 16:09:13 0 days 0 hr 3 min
INC0088465 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Resolved 2021-07-29 13:51:12 2021-07-29 13:51:13 0 days 0 hr 0 min
INC0088466 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-07-29 13:51:26 2021-07-29 13:51:27 0 days 0 hr 0 min
INC0088525 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-07-29 21:03:00 2021-07-29 21:03:13 0 days 0 hr 0 min
INC0088553 2 - High2 - High Availability - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor In Progress 2021-07-30 03:28:51 2021-07-30 07:02:51 0 days 3 hr 34 min
INC0088598 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2021-07-30 20:38:49 2021-07-30 20:38:50 0 days 0 hr 0 min
INC0088621 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2021-07-31 03:12:53 2021-07-31 03:13:00 0 days 0 hr 0 min
INC0088628 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Other Vendor Resolved 2021-07-31 08:02:55 2021-07-31 08:03:55 0 days 0 hr 1 min

Unscheduled Outages Detail


Ticket No.:INC0088252
Subject:Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-07-27 02:29:44
End Time:2021-07-27 02:29:45
Outgoing Notification TextThe listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending.


Ticket No.:INC0088255
Subject:Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-07-27 04:21:06
End Time:2021-07-27 06:18:21
Outgoing Notification TextThe listed assets are now available. LANautilus Engineers have reported the outage was due to a failed card in Miami, FL. Service Restored after remote intervention.


Ticket No.:INC0088310
Subject:Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Resolved
Start Time:2021-07-27 16:06:09
End Time:2021-07-27 16:09:13
Outgoing Notification TextThe listed asset is available following a brief outage. FIU Engineers have been contacted and determined the outage was a result of power breakers tripping. No further impact is expected.


Ticket No.:INC0088465
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2021-07-29 13:51:12
End Time:2021-07-29 13:51:13
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Services were affected by a brief oscillation in Sao Paulo, Brazil. RFO was undetermined due to the brief duration.


Ticket No.:INC0088466
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-07-29 13:51:26
End Time:2021-07-29 13:51:27
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Service was affected by a brief oscillation in Sao Paulo, Brazil. Due to its brief nature a RFO was undetermined.


Ticket No.:INC0088525
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-07-29 21:03:00
End Time:2021-07-29 21:03:13
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Service was affected because of a brief oscillation in Fort Amador, Panama. RFO was undetermined


Ticket No.:INC0088553
Subject:Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:In Progress
Start Time:2021-07-30 03:28:51
End Time:2021-07-30 07:02:51
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0088598
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-07-30 20:38:49
End Time:2021-07-30 20:38:50
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was undetermined.


Ticket No.:INC0088621
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-07-31 03:12:53
End Time:2021-07-31 03:13:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0088628
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-07-31 08:02:55
End Time:2021-07-31 08:03:55
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was caused by a fiber event. No further outages are anticipated.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99983% 97.12812%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98819%
FIU034WFORSP4NN0 hr 1 min 99.98859% 99.29905%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.23753%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
FIU026UMI2SA1NN1 hr 57 min 98.83465% 97.22147%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015020 hr 3 min 99.96958% 99.62651%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.71972%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.06998%
FIU036WPANSA1NN3 hr 34 min 97.87698% 99.53472%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN0 hr 0 min 99.99983% 99.61123%
Aggregate All AMPATH Backbone Circuits0 days 5 hr 35 min 99.77796% 99.26952%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0053446
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-08-28 04:00:00
End Time:2021-08-29 04:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-08-18 04:00:00
End Time:2021-08-18 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.