AMPATH Network Operations Report
2021-07-05 - 2021-07-11
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0086735 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-07-06 07:54:13
2021-07-06 08:13:39 |
2021-07-06 07:54:14
2021-07-06 08:13:40 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
INC0086773 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Circuit - Damaged Fiber | Vendor | Closed | 2021-07-06 18:56:00 | 2021-07-06 18:56:11 | 0 days 0 hr 0 min |
INC0086847 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Circuit - Damaged Fiber | Vendor | Closed | 2021-07-07 13:04:14 | 2021-07-07 16:33:14 | 0 days 3 hr 29 min |
INC0086895 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-07-07 19:09:44 | 2021-07-07 19:09:45 | 0 days 0 hr 0 min |
INC0087048 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Undetermined | Vendor | In Progress | 2021-07-09 12:28:05 | 2021-07-09 12:28:06 | 0 days 0 hr 0 min |
INC0087078 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-07-09 16:45:22 | 2021-07-09 16:45:23 | 0 days 0 hr 0 min |
INC0087107 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-07-09 21:48:17 | 2021-07-09 21:48:18 | 0 days 0 hr 0 min |
INC0087152 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | In Progress | 2021-07-10 15:30:30 | 2021-07-10 15:30:31 | 0 days 0 hr 0 min |
Ticket No.: | INC0086735 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-07-06 07:54:13 |
End Time: | 2021-07-06 07:54:14 |
Outgoing Notification Text | The listed assets are now available. LANautilus Engineers have been contacted and inidicated the service was affected by a brief degradation in a segment of Valparaíso, Chile. No RFO was determined, due to the short time of the event. |
Ticket No.: | INC0086773 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2021-07-06 18:56:00 |
End Time: | 2021-07-06 18:56:11 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. The outage was caused by damaged fiber. Updates will be provided when they are available. |
Ticket No.: | INC0086847 |
Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2021-07-07 13:04:14 |
End Time: | 2021-07-07 16:33:14 |
Outgoing Notification Text | The listed asset is available. FIU Engineers have been contacted and engaged their vendor who has splicing fiber in the area. Services have restored and the vendor is hands off. No further outages are expected |
Ticket No.: | INC0086895 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-07-07 19:09:44 |
End Time: | 2021-07-07 19:09:45 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers were contacted. The reason for the outages is undetermined. |
Ticket No.: | INC0087048 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | In Progress |
Start Time: | 2021-07-09 12:28:05 |
End Time: | 2021-07-09 12:28:06 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0087078 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-07-09 16:45:22 |
End Time: | 2021-07-09 16:45:23 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was undetermined |
Ticket No.: | INC0087107 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-07-09 21:48:17 |
End Time: | 2021-07-09 21:48:18 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0087152 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | In Progress |
Start Time: | 2021-07-10 15:30:30 |
End Time: | 2021-07-10 15:30:31 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 97.12776% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
FIU034WFORSP4NN | 0 hr 0 min | 99.99983% | 99.21320% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 0 min | 99.99983% | 98.23753% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99917% | 97.21165% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 3 hr 29 min | 97.92477% | 99.66313% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.71972% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06998% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.68256% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.54108% |
Aggregate All AMPATH Backbone Circuits | 0 days 3 hr 29 min | 99.86157% | 99.27074% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0052852 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-07-24 04:00:00 |
End Time: | 2021-07-24 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |
Ticket No.: | CHG0052893 |
Subject: | Maintenance 2 of 2 - AMPATH Backbone JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Start Time: | 2021-07-15 04:00:00 |
End Time: | 2021-07-15 10:00:00 |
Outgoing Notification Text | **This is maintenance 2 of 2 The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved. |
Ticket No.: | CHG0052892 |
Subject: | Maintenance 1 of 2 - AMPATH Backbone JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Start Time: | 2021-07-14 04:00:00 |
End Time: | 2021-07-14 10:00:00 |
Outgoing Notification Text | **Maintenance 1 of 2 The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved. |