AMPATH Network Operations Report
2021-06-21 - 2021-06-27

AMPATH Network Operations Center

New Connections

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Upgrades

None


New Services


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Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0085622 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-06-21 11:08:00 2021-06-21 11:08:33 0 days 0 hr 0 min
INC0085714 4 - Low2 - High Brief Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NNUnannounced Maintenance Vendor Resolved 2021-06-22 03:44:29 2021-06-22 03:44:30 0 days 0 hr 0 min
INC0085725 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUnannounced Maintenance Vendor Resolved 2021-06-22 11:44:19 2021-06-22 11:45:00 0 days 0 hr 0 min
INC0085759 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-06-22 22:07:00 2021-06-22 22:08:00 0 days 0 hr 1 min
INC0085816 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Other Vendor Closed 2021-06-23 16:16:32 2021-06-23 16:16:33 0 days 0 hr 0 min
INC0085892 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2021-06-24 10:10:35 2021-06-24 10:10:42 0 days 0 hr 0 min
INC0085936 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor In Progress 2021-06-24 15:24:24 2021-06-24 15:24:25 0 days 0 hr 0 min
INC0085958 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-06-24 17:13:13 2021-06-24 17:13:14 0 days 0 hr 0 min
INC0085956 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-06-24 17:13:25 2021-06-24 17:13:26 0 days 0 hr 0 min
INC0085954 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2021-06-24 17:13:29 2021-06-24 17:13:30 0 days 0 hr 0 min
INC0085985 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Damaged Fiber Vendor Closed 2021-06-25 02:18:19 2021-06-25 02:18:34 0 days 0 hr 0 min
INC0086067 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus Various CircuitsUndetermined Vendor On Hold 2021-06-26 00:18:17 2021-06-26 00:31:05 0 days 0 hr 12 min
INC0086105 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Cut Fiber Vendor Resolved 2021-06-26 17:33:36 2021-06-26 17:34:00 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0085622
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-06-21 11:08:00
End Time:2021-06-21 11:08:33
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0085714
Subject:Brief Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2021-06-22 03:44:29
End Time:2021-06-22 03:44:30
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted and reported the outage was due to maintenance. Maintenance has been completed. No further outages are expected.


Ticket No.:INC0085725
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-06-22 11:44:19
End Time:2021-06-22 11:45:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is maintenance. No further outages are anticipated.


Ticket No.:INC0085759
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-06-22 22:07:00
End Time:2021-06-22 22:08:00
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted and reported the outage was due to a brief network event in Panama of undetermined origin.


Ticket No.:INC0085816
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-06-23 16:16:32
End Time:2021-06-23 16:16:33
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a brief degradation in Panama. No further outages are expected.


Ticket No.:INC0085892
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-06-24 10:10:35
End Time:2021-06-24 10:10:42
Outgoing Notification TextThe listed assets are available . AMPATH and LANautilus Engineers have isolated a fiber cut in Valparaiso, Chile to Santiago, Chile. Fiber crews have completed repairs and are now hands off. No further outages are expected.


Ticket No.:INC0085936
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:In Progress
Start Time:2021-06-24 15:24:24
End Time:2021-06-24 15:24:25
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0085958
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-06-24 17:13:13
End Time:2021-06-24 17:13:14
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected.


Ticket No.:INC0085956
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-06-24 17:13:25
End Time:2021-06-24 17:13:26
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected.


Ticket No.:INC0085954
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-06-24 17:13:29
End Time:2021-06-24 17:13:30
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected.


Ticket No.:INC0085985
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-06-25 02:18:19
End Time:2021-06-25 02:18:34
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to fiber degradation in a amplifier located in Miami. The fiber and attenuator were replaced and all services have been recovered.


Ticket No.:INC0086067
Subject:Brief Outage - AMPATH Provider LANautilus Various Circuits
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
FIU034WFORSP4NN
Current State:On Hold
Start Time:2021-06-26 00:18:17
End Time:2021-06-26 00:31:05
Outgoing Notification TextThe listed assets are currently unavailable. LANautilus and AMPATH Engineers have been contacted. Updates will be provided as they are received.


Ticket No.:INC0086105
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2021-06-26 17:33:36
End Time:2021-06-26 17:34:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage was due to a fiber cut between Sao Paulo, Brazil and Santos, Brazil. Repairs have been completed and no further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 13 min 99.86591% 97.12551%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98815%
FIU034WFORSP4NN0 hr 12 min 99.87285% 99.21296%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.23753%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
FIU026UMI2SA1NN0 hr 1 min 99.98330% 97.13350%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.70282%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.71972%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.06998%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.68256%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN0 hr 13 min 99.86624% 99.54110%

Aggregate All AMPATH Backbone Circuits0 days 0 hr 41 min 99.97255% 99.26801%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0052288
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-07-17 04:00:00
End Time:2021-07-17 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.