AMPATH Network Operations Report
2021-06-21 - 2021-06-27
AMPATH Network Operations Center
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
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INC0085622 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-06-21 11:08:00 | 2021-06-21 11:08:33 | 0 days 0 hr 0 min |
INC0085714 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NN | Unannounced Maintenance | Vendor | Resolved | 2021-06-22 03:44:29 | 2021-06-22 03:44:30 | 0 days 0 hr 0 min |
INC0085725 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2021-06-22 11:44:19 | 2021-06-22 11:45:00 | 0 days 0 hr 0 min |
INC0085759 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-06-22 22:07:00 | 2021-06-22 22:08:00 | 0 days 0 hr 1 min |
INC0085816 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Other | Vendor | Closed | 2021-06-23 16:16:32 | 2021-06-23 16:16:33 | 0 days 0 hr 0 min |
INC0085892 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-06-24 10:10:35 | 2021-06-24 10:10:42 | 0 days 0 hr 0 min |
INC0085936 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | In Progress | 2021-06-24 15:24:24 | 2021-06-24 15:24:25 | 0 days 0 hr 0 min |
INC0085958 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2021-06-24 17:13:13 | 2021-06-24 17:13:14 | 0 days 0 hr 0 min |
INC0085956 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-06-24 17:13:25 | 2021-06-24 17:13:26 | 0 days 0 hr 0 min |
INC0085954 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2021-06-24 17:13:29 | 2021-06-24 17:13:30 | 0 days 0 hr 0 min |
INC0085985 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Damaged Fiber | Vendor | Closed | 2021-06-25 02:18:19 | 2021-06-25 02:18:34 | 0 days 0 hr 0 min |
INC0086067 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus Various Circuits | Undetermined | Vendor | On Hold | 2021-06-26 00:18:17 | 2021-06-26 00:31:05 | 0 days 0 hr 12 min |
INC0086105 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-06-26 17:33:36 | 2021-06-26 17:34:00 | 0 days 0 hr 0 min |
Ticket No.: | INC0085622 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-06-21 11:08:00 |
End Time: | 2021-06-21 11:08:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0085714 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2021-06-22 03:44:29 |
End Time: | 2021-06-22 03:44:30 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted and reported the outage was due to maintenance. Maintenance has been completed. No further outages are expected. |
Ticket No.: | INC0085725 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-06-22 11:44:19 |
End Time: | 2021-06-22 11:45:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is maintenance. No further outages are anticipated. |
Ticket No.: | INC0085759 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-06-22 22:07:00 |
End Time: | 2021-06-22 22:08:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted and reported the outage was due to a brief network event in Panama of undetermined origin. |
Ticket No.: | INC0085816 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-06-23 16:16:32 |
End Time: | 2021-06-23 16:16:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a brief degradation in Panama. No further outages are expected. |
Ticket No.: | INC0085892 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-06-24 10:10:35 |
End Time: | 2021-06-24 10:10:42 |
Outgoing Notification Text | The listed assets are available . AMPATH and LANautilus Engineers have isolated a fiber cut in Valparaiso, Chile to Santiago, Chile. Fiber crews have completed repairs and are now hands off. No further outages are expected. |
Ticket No.: | INC0085936 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | In Progress |
Start Time: | 2021-06-24 15:24:24 |
End Time: | 2021-06-24 15:24:25 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0085958 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-06-24 17:13:13 |
End Time: | 2021-06-24 17:13:14 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected. |
Ticket No.: | INC0085956 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-06-24 17:13:25 |
End Time: | 2021-06-24 17:13:26 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected. |
Ticket No.: | INC0085954 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2021-06-24 17:13:29 |
End Time: | 2021-06-24 17:13:30 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Due fot the briefness of the event, the cause could not be determined. No further outages are expected. |
Ticket No.: | INC0085985 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2021-06-25 02:18:19 |
End Time: | 2021-06-25 02:18:34 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to fiber degradation in a amplifier located in Miami. The fiber and attenuator were replaced and all services have been recovered. |
Ticket No.: | INC0086067 |
Subject: | Brief Outage - AMPATH Provider LANautilus Various Circuits |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN FIU034WFORSP4NN |
Current State: | On Hold |
Start Time: | 2021-06-26 00:18:17 |
End Time: | 2021-06-26 00:31:05 |
Outgoing Notification Text | The listed assets are currently unavailable. LANautilus and AMPATH Engineers have been contacted. Updates will be provided as they are received. |
Ticket No.: | INC0086105 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2021-06-26 17:33:36 |
End Time: | 2021-06-26 17:34:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage was due to a fiber cut between Sao Paulo, Brazil and Santos, Brazil. Repairs have been completed and no further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 13 min | 99.86591% | 97.12551% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
FIU034WFORSP4NN | 0 hr 12 min | 99.87285% | 99.21296% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.23753% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
FIU026UMI2SA1NN | 0 hr 1 min | 99.98330% | 97.13350% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.70282% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.71972% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06998% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.68256% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 0 hr 13 min | 99.86624% | 99.54110% |
Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 41 min | 99.97255% | 99.26801% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0052288 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-07-17 04:00:00 |
End Time: | 2021-07-17 22:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |