AMPATH Network Operations Report
2021-06-14 - 2021-06-20
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
---|
None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0085260 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Bumped Fiber | Vendor | Resolved | 2021-06-16 01:33:54 | 2021-06-16 01:33:55 | 0 days 0 hr 0 min |
INC0085372 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-06-17 13:49:22 | 2021-06-17 13:49:23 | 0 days 0 hr 0 min |
INC0085451 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Hardware | Vendor | Closed | 2021-06-18 05:11:18 | 2021-06-18 06:24:20 | 0 days 1 hr 13 min |
INC0085478 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-06-18 14:11:22 | 2021-06-18 14:11:23 | 0 days 0 hr 0 min |
INC0085477 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-06-18 14:12:30 | 2021-06-18 14:12:31 | 0 days 0 hr 0 min |
INC0085479 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | In Progress | 2021-06-18 14:12:30 | 2021-06-18 14:12:31 | 0 days 0 hr 0 min |
INC0085556 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2021-06-19 19:00:32 | 2021-06-19 19:01:00 | 0 days 0 hr 0 min |
Ticket No.: | INC0085260 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2021-06-16 01:33:54 |
End Time: | 2021-06-16 01:33:55 |
Outgoing Notification Text | The listed assets are available following a brief outage. LANautilus Engineers have reported the outage was due to a fiber event between Santos and Sao Paulo. |
Ticket No.: | INC0085372 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-06-17 13:49:22 |
End Time: | 2021-06-17 13:49:23 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0085451 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Closed |
Start Time: | 2021-06-18 05:11:18 |
End Time: | 2021-06-18 06:24:20 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage due to a network switch in Rockledge, FL. The issue is resolved and not further outages are expected. |
Ticket No.: | INC0085478 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-06-18 14:11:22 |
End Time: | 2021-06-18 14:11:23 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined |
Ticket No.: | INC0085477 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-06-18 14:12:30 |
End Time: | 2021-06-18 14:12:31 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined |
Ticket No.: | INC0085479 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | In Progress |
Start Time: | 2021-06-18 14:12:30 |
End Time: | 2021-06-18 14:12:31 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0085556 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2021-06-19 19:00:32 |
End Time: | 2021-06-19 19:01:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have reported the issue was caused due to a brief degradation in their network in Panama. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99983% | 97.09483% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
FIU034WFORSP4NN | 0 hr 0 min | 99.99983% | 99.21539% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.23753% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99950% | 97.13382% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.70282% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.71972% |
FIU035WMI2CRPNN | 1 hr 13 min | 99.27546% | 99.06998% |
FIU036WPANSA1NN | 0 hr 0 min | 99.99537% | 99.68256% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.54197% |
Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 13 min | 99.95133% | 99.26621% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0051358 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-06-26 04:00:00 |
End Time: | 2021-06-27 03:45:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |
Ticket No.: | CHG0052288 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-07-17 04:00:00 |
End Time: | 2021-07-17 22:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |