AMPATH Network Operations Report
2021-06-07 - 2021-06-13

AMPATH Network Operations Center

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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0084592 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Other Vendor Closed 2021-06-07 17:32:34 2021-06-07 17:33:00 0 days 0 hr 0 min
INC0084594 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Other Vendor Closed 2021-06-07 18:23:33 2021-06-07 18:24:00 0 days 0 hr 0 min
INC0084707 2 - High2 - High Availability - AMPATH Circuit FIU-RNP-SACSUndetermined Vendor Resolved 2021-06-08 22:24:31
2021-06-09 10:03:43
2021-06-09 12:14:44
2021-06-09 08:44:43
2021-06-09 10:07:43
2021-06-09 12:18:44
0 days 10 hr 20 min
0 days 0 hr 4 min
0 days 0 hr 4 min
INC0084758 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-06-09 13:32:50 2021-06-09 13:32:51 0 days 0 hr 0 min
INC0084795 4 - Low2 - High Brief Outage - AMPATH Circuit FIU-RNP-SACSUndetermined Vendor Resolved 2021-06-09 20:30:43 2021-06-09 20:34:43 0 days 0 hr 4 min
INC0084850 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-06-10 12:08:34 2021-06-10 12:08:35 0 days 0 hr 0 min
INC0084950 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-06-11 16:12:05 2021-06-11 16:12:06 0 days 0 hr 0 min
INC0084964 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-06-11 20:12:35 2021-06-11 20:12:36 0 days 0 hr 0 min
INC0084977 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-06-11 23:19:38 2021-06-11 23:19:41 0 days 0 hr 0 min
INC0084989 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-06-12 04:02:40 2021-06-12 04:02:47 0 days 0 hr 0 min
INC0085064 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-06-13 20:14:00 2021-06-13 20:14:41 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0084592
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-06-07 17:32:34
End Time:2021-06-07 17:33:00
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have isolated the issue to a prtection switch in Bandheirantes, Brazil. No further impacts are expected.


Ticket No.:INC0084594
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-06-07 18:23:33
End Time:2021-06-07 18:24:00
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted and identified the outage to a protection switch in Santos, Brazil. No further outages are expected.


Ticket No.:INC0084707
Subject:Availability - AMPATH Circuit FIU-RNP-SACS
Source Of Impact: Vendor
Affected:SACS/FIU_RNP/FTZ-SGN/100G_FP3
Current State:Resolved
Start Time:2021-06-08 22:24:31
End Time:2021-06-09 08:44:43
Outgoing Notification TextThe affected is currently available. RNP engineers have been contacted. The cause of the outage remains undetermined.


Ticket No.:INC0084758
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-06-09 13:32:50
End Time:2021-06-09 13:32:51
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0084795
Subject:Brief Outage - AMPATH Circuit FIU-RNP-SACS
Source Of Impact: Vendor
Affected:SACS/FIU_RNP/FTZ-SGN/100G_FP3
Current State:Resolved
Start Time:2021-06-09 20:30:43
End Time:2021-06-09 20:34:43
Outgoing Notification TextThe affected is currently available, following a brief outage. RNP engineers are being contacted. The cause of the outage is currently undetermined.


Ticket No.:INC0084850
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-06-10 12:08:34
End Time:2021-06-10 12:08:35
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to a brief degradation in Valparaiso, Chile. No further outages are expected


Ticket No.:INC0084950
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-06-11 16:12:05
End Time:2021-06-11 16:12:06
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to a brief degradation in BA, Argentina.


Ticket No.:INC0084964
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-06-11 20:12:35
End Time:2021-06-11 20:12:36
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0084977
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-06-11 23:19:38
End Time:2021-06-11 23:19:41
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0084989
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-06-12 04:02:40
End Time:2021-06-12 04:02:47
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was undetermined


Ticket No.:INC0085064
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-06-13 20:14:00
End Time:2021-06-13 20:14:41
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The RFO is undetermined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99967% 97.09483%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98815%
FIU034WFORSP4NN0 hr 0 min 99.99438% 98.98095%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.23753%
SACS/FIU_RNP/FTZ-SGN/100G_FP310 hr 32 min 93.72816% 99.74315%
FIU026UMI2SA1NN0 hr 0 min 99.99239% 97.02680%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.70282%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.71972%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.08384%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.68265%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN0 hr 0 min 99.99570% 99.54191%

Aggregate All AMPATH Backbone Circuits0 days 10 hr 34 min 99.58069% 99.24437%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0051358
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-06-26 04:00:00
End Time:2021-06-27 03:45:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0052288
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-07-17 04:00:00
End Time:2021-07-17 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.