Generated Report for AMPATH

AMPATH Network Operations Report
2021-05-17 - 2021-05-23

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0083130	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2021-05-18 07:44:15	2021-05-18 07:49:00	0 days 0 hr 4 min
INC0083142	4 - Low	2 - High	Brief Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)	Undetermined	Vendor	Resolved	2021-05-18 12:43:50	2021-05-18 12:43:51	0 days 0 hr 0 min
INC0083156	2 - High	2 - High	Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)	Circuit - Cut Fiber	Vendor	Resolved	2021-05-18 12:44:50	2021-05-20 15:37:13	2 days 2 hr 52 min
INC0083274	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN	Undetermined	Vendor	On Hold	2021-05-19 15:08:08	2021-05-19 15:08:10	0 days 0 hr 0 min
INC0083467	4 - Low	2 - High	Brief Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)	Circuit - Bumped Fiber	Vendor	Closed	2021-05-21 11:19:31	2021-05-21 11:19:32	0 days 0 hr 0 min
INC0083514	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU034WFORSP4NN	Undetermined	Vendor	Resolved	2021-05-22 08:23:21	2021-05-22 11:52:20	0 days 3 hr 28 min
INC0083532	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2021-05-22 18:56:41	2021-05-22 18:56:42	0 days 0 hr 0 min
INC0083550	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN	Undetermined	Vendor	On Hold	2021-05-23 13:04:45	2021-05-23 14:41:47	0 days 1 hr 37 min

Unscheduled Outages Detail

Ticket No.:	INC0083130
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2021-05-18 07:44:15
End Time:	2021-05-18 07:49:00
Outgoing Notification Text	The listed assets are currently available. LANautilus Engineers have been contacted. The reason for the outage was a brief degradation in the LANautilus transport segment in Valparaiso, Chile of undetermined cause.

Ticket No.:	INC0083142
Subject:	Brief Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:	Resolved
Start Time:	2021-05-18 12:43:50
End Time:	2021-05-18 12:43:51
Outgoing Notification Text	The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.

Ticket No.:	INC0083156
Subject:	Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:	Resolved
Start Time:	2021-05-18 12:44:50
End Time:	2021-05-20 15:37:13
Outgoing Notification Text	The listed asset is available. AMPATH circuit vendor states the outage was due to a fiber cut. Vendor engineers have succussfully restored service. A future maintenance will be scheduled to move services back.

Ticket No.:	INC0083274
Subject:	Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN
Current State:	On Hold
Start Time:	2021-05-19 15:08:08
End Time:	2021-05-19 15:08:10
Outgoing Notification Text	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The RFO was undetermined.

Ticket No.:	INC0083467
Subject:	Brief Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:	Closed
Start Time:	2021-05-21 11:19:31
End Time:	2021-05-21 11:19:32
Outgoing Notification Text	The listed asset is available following a brief outage. FIU Engineers identified the issue was due to a fiber bump by vendor engineers doing other maintenance. No further impact is expected.

Ticket No.:	INC0083514
Subject:	Availability - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2021-05-22 08:23:21
End Time:	2021-05-22 11:52:20
Outgoing Notification Text	The listed asset is now available. LANautilus Engineers have been contacted. Updates will be provided when they are available.

Ticket No.:	INC0083532
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2021-05-22 18:56:41
End Time:	2021-05-22 18:56:42
Outgoing Notification Text	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was unavailable.

Ticket No.:	INC0083550
Subject:	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact:	Vendor
Affected:	FIU036WPANSA1NN
Current State:	On Hold
Start Time:	2021-05-23 13:04:45
End Time:	2021-05-23 14:41:47
Outgoing Notification Text	The listed asset is currently available. LANautilus Engineers have been contacted and the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
BocaRaton-NE4-1-1	00 hr 00 min	100.00000%	100.00000%
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
WS-Ai-MI3-1	00 hr 00 min	100.00000%	100.00000%
WS-Ai-MI1-1	00 hr 00 min	100.00000%	100.00000%
Miami-NE3-1-1	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	00 hr 00 min	100.00000%	98.39035%
MON- FIU/FTZ-MI3_WAVE-003	00 hr 00 min	100.00000%	99.99981%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	99.98815%
FIU034WFORSP4NN	3 hr 28 min	97.92675%	99.12261%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-01503	2 days 2 hr 52 min	69.71804%	98.34322%
SACS/FIU_RNP/FTZ-SGN/100G_FP3	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	0 hr 4 min	99.95271%	97.47385%
MON- FIU/MI3-SP3_WAVE-001	00 hr 00 min	100.00000%	100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-01502	00 hr 00 min	100.00000%	99.70282%
FIU031WCRPPANNN	0 hr 0 min	99.99967%	99.71972%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.08384%
FIU036WPANSA1NN	1 hr 37 min	99.03737%	99.61918%
AMPATH-BOCA-MIAMI-DF	00 hr 00 min	100.00000%	99.86339%
FIU020UMI2SP3NN	00 hr 00 min	100.00000%	99.36253%

Aggregate All AMPATH Backbone Circuits	2 days 8 hr 3 min	97.77564%	99.37796%

Availablity by Service

AMPATH Backbone Circuits

Down Time

Reporting Period Availability

52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:	CHG0051704
Subject:	Maintenance 2 of 2 - AMPATH Backbone JACKSONVILLE-MIAMI (Secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:	2021-05-28 04:00:00
End Time:	2021-05-28 10:00:00
Outgoing Notification Text	The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

Ticket No.:	CHG0051358
Subject:	Maintenance - AMPATH Provider Crown Castle
Source Of Impact:	Vendor
Affected:	AMPATH-BOCA-MIAMI-DF
Start Time:	2021-06-26 04:00:00
End Time:	2021-06-27 03:45:00
Outgoing Notification Text	The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.

Ticket No.:	CHG0051703
Subject:	Maintenance 1 of 2 - AMPATH Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact:	Vendor
Affected:	AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:	2021-05-27 04:00:00
End Time:	2021-05-27 10:00:00
Outgoing Notification Text	The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.