AMPATH Network Operations Report
2021-05-10 - 2021-05-16
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0082621 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-05-10 16:58:41 | 2021-05-10 16:58:42 | 0 days 0 hr 0 min |
INC0082631 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-05-10 17:53:40
2021-05-10 23:02:40 |
2021-05-10 17:53:42
2021-05-10 23:02:42 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
INC0082695 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-05-11 14:21:40
2021-05-11 17:49:41 |
2021-05-11 14:21:43
2021-05-11 17:49:44 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
INC0082905 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Undetermined | Vendor | Resolved | 2021-05-14 14:54:32 | 2021-05-14 14:54:33 | 0 days 0 hr 0 min |
INC0082929 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Undetermined | Vendor | On Hold | 2021-05-14 18:57:32 | 2021-05-14 18:57:33 | 0 days 0 hr 0 min |
INC0083011 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-05-16 13:26:12
2021-05-16 16:03:17 |
2021-05-16 13:26:14
2021-05-16 21:58:39 |
0 days 0 hr 0 min
0 days 5 hr 55 min |
Ticket No.: | INC0082621 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-05-10 16:58:41 |
End Time: | 2021-05-10 16:58:42 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0082631 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-05-10 17:53:40 |
End Time: | 2021-05-10 17:53:42 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0082695 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-05-11 14:21:40 |
End Time: | 2021-05-11 14:21:43 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0082905 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Resolved |
Start Time: | 2021-05-14 14:54:32 |
End Time: | 2021-05-14 14:54:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0082929 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | On Hold |
Start Time: | 2021-05-14 18:57:32 |
End Time: | 2021-05-14 18:57:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0083011 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2021-05-16 13:26:12 |
End Time: | 2021-05-16 13:26:14 |
Outgoing Notification Text | The listed asset is unavailable. LANautilus Engineers isolated the issue to a fiber cut in Chile. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99884% | 98.39035% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.09405% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 0 min | 99.99983% | 98.92238% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 0 hr 0 min | 99.99934% | 97.46070% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 0 hr 0 min | 99.99983% | 99.70282% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.71972% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06901% |
FIU036WPANSA1NN | 5 hr 55 min | 96.47420% | 99.63759% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.29339% |
Aggregate All AMPATH Backbone Circuits | 0 days 5 hr 55 min | 99.76480% | 99.40942% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0051704 |
Subject: | Maintenance 2 of 2 - AMPATH Backbone JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Start Time: | 2021-05-28 04:00:00 |
End Time: | 2021-05-28 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved. |
Ticket No.: | CHG0051358 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-05-22 04:00:00 |
End Time: | 2021-05-22 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |
Ticket No.: | CHG0051703 |
Subject: | Maintenance 1 of 2 - AMPATH Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Start Time: | 2021-05-27 04:00:00 |
End Time: | 2021-05-27 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved. |