AMPATH Network Operations Report
2021-04-26 - 2021-05-02
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0081559 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-04-26 00:00:24 | 2021-04-26 00:00:25 | 0 days 0 hr 0 min |
INC0081624 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Hardware | Vendor | Closed | 2021-04-26 19:44:34 | 2021-04-26 20:51:35 | 0 days 1 hr 7 min |
INC0081660 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2021-04-27 04:25:38 | 2021-04-27 04:26:23 | 0 days 0 hr 0 min |
INC0081696 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Bumped Fiber | Vendor | Closed | 2021-04-27 13:22:20 | 2021-04-27 13:22:22 | 0 days 0 hr 0 min |
INC0081764 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2021-04-28 05:47:22 | 2021-04-28 05:48:00 | 0 days 0 hr 0 min |
INC0081860 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Other | Vendor | Closed | 2021-04-29 12:34:07 | 2021-04-29 12:42:07 | 0 days 0 hr 8 min |
INC0081873 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2021-04-29 15:24:04 | 2021-04-29 15:24:05 | 0 days 0 hr 0 min |
INC0081936 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-04-30 09:14:46 | 2021-04-30 18:38:22 | 0 days 9 hr 23 min |
INC0081977 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2021-04-30 19:37:09 | 2021-04-30 19:37:10 | 0 days 0 hr 0 min |
Ticket No.: | INC0081559 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-04-26 00:00:24 |
End Time: | 2021-04-26 00:00:25 |
Outgoing Notification Text | The listed assets are available following a brief outage. LANautlius Engineers have been contacted but the reason for outage is pending |
Ticket No.: | INC0081624 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Closed |
Start Time: | 2021-04-26 19:44:34 |
End Time: | 2021-04-26 20:51:35 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers isolated the outage to an amplier reset in Panama. Services have restored and no further outages are expected. |
Ticket No.: | INC0081660 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2021-04-27 04:25:38 |
End Time: | 2021-04-27 04:26:23 |
Outgoing Notification Text | The listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending. |
Ticket No.: | INC0081696 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-04-27 13:22:20 |
End Time: | 2021-04-27 13:22:22 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers isolated the issue to a fiber event in Argentina. No further events are expected. |
Ticket No.: | INC0081764 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN |
Current State: | Resolved |
Start Time: | 2021-04-28 05:47:22 |
End Time: | 2021-04-28 05:48:00 |
Outgoing Notification Text | The listed assets are currently available. Vendor Engineers have been contacted. The reason for the outage is undetrermined. |
Ticket No.: | INC0081860 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-04-29 12:34:07 |
End Time: | 2021-04-29 12:42:07 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers identified degradation in Santos. No further impact is expected. |
Ticket No.: | INC0081873 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-04-29 15:24:04 |
End Time: | 2021-04-29 15:24:05 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0081936 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-04-30 09:14:46 |
End Time: | 2021-04-30 18:38:22 |
Outgoing Notification Text | The listed asset is currently available. The reason for the outage was a fiber cut between Tiltil, Chile and Santiago, Chile. Repairs have been completed at this time. No further outages are expected. |
Ticket No.: | INC0081977 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2021-04-30 19:37:09 |
End Time: | 2021-04-30 19:37:10 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99950% | 98.34803% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
FIU034WFORSP4NN | 0 hr 8 min | 99.92030% | 99.09405% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.92239% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 9 hr 23 min | 94.40872% | 97.50331% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.70283% |
FIU031WCRPPANNN | 0 hr 0 min | 99.99372% | 99.72179% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06901% |
FIU036WPANSA1NN | 1 hr 7 min | 99.33515% | 99.70502% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99256% | 99.29349% |
Aggregate All AMPATH Backbone Circuits | 0 days 10 hr 40 min | 99.57666% | 99.41408% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0051358 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-05-22 04:00:00 |
End Time: | 2021-05-22 10:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |