AMPATH Network Operations Report
2021-04-12 - 2021-04-18

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0080657 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2021-04-12 15:58:02 2021-04-12 15:58:06 0 days 0 hr 0 min
INC0080701 2 - High2 - High Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NNUnannounced Maintenance Vendor Resolved 2021-04-13 04:36:49 2021-04-13 10:26:58 0 days 5 hr 50 min
INC0080716 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-04-13 11:58:52 2021-04-13 11:59:00 0 days 0 hr 0 min
INC0080737 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-04-13 16:22:58 2021-04-13 16:22:59 0 days 0 hr 0 min
INC0080862 2 - High2 - High Outage Resolved - AMPATH Provider LAnautilus FIU033WSA1SP4NNSoftware Vendor Resolved 2021-04-15 03:43:14 2021-04-15 05:56:15 0 days 2 hr 13 min
INC0080979 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Resolved 2021-04-16 16:32:19 2021-04-16 20:09:20 0 days 3 hr 37 min
INC0081066 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-04-18 19:46:01 2021-04-18 19:46:03 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0080657
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-04-12 15:58:02
End Time:2021-04-12 15:58:06
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers determined the outage was caused by a brief degradation in Brasil. No further outages are expected.


Ticket No.:INC0080701
Subject:Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-04-13 04:36:49
End Time:2021-04-13 10:26:58
Outgoing Notification TextThe listed assets are available. LANautilus Engineers have reported the outage is due to planned maintenance. Maintenance has been completed and no further outages are anticipated.


Ticket No.:INC0080716
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-04-13 11:58:52
End Time:2021-04-13 11:59:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0080737
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-04-13 16:22:58
End Time:2021-04-13 16:22:59
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0080862
Subject:Outage Resolved - AMPATH Provider LAnautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-04-15 03:43:14
End Time:2021-04-15 05:56:15
Outgoing Notification TextThe following assets are available. LAnautilus engineers have been notified. The reason for the due to a block card, which was reset to restore services


Ticket No.:INC0080979
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-04-16 16:32:19
End Time:2021-04-16 20:09:20
Outgoing Notification TextThe listed asset is available. LANautilus Engineers worked with a vendor to dispatch a tech nician onsite. Repairs have been made. No further outages are expected.


Ticket No.:INC0081066
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-04-18 19:46:01
End Time:2021-04-18 19:46:03
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0050964 Maintenance Complete - AMPATH Backbone JACKSONVILLE-MIAMI (Primary) Circuit Vendor Closed 2021-04-16 05:42:012021-04-16 07:04:02 0 days 1 hr 22 min

Scheduled Maintenances Detail


Ticket No.:CHG0050964
Subject:Maintenance Complete - AMPATH Backbone JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Closed
Start Time:2021-04-16 05:42:01
End Time:2021-04-16 07:04:02
Outgoing Notification TextThe maintenance is complete. No further outages are expected.


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN5 hr 50 min 96.52744% 98.42820%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98815%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.24363%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.92239%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN5 hr 50 min 96.52447% 97.69283%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015021 hr 22 min 99.18634% 99.71497%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.72191%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.06901%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71773%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN0 hr 0 min 99.99934% 99.21621%

Aggregate All AMPATH Backbone Circuits0 days 13 hr 2 min 99.48251% 99.43855%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned