AMPATH Network Operations Report
2021-03-29 - 2021-04-04
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0079681 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-03-29 18:12:45 | 2021-03-29 18:12:46 | 0 days 0 hr 0 min |
| INC0079756 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2021-03-30 17:40:47 | 2021-03-31 02:25:50 | 0 days 8 hr 45 min |
| INC0079903 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Other | Vendor | Closed | 2021-04-01 06:08:59 | 2021-04-01 13:20:00 | 0 days 7 hr 11 min |
| INC0080046 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2021-04-03 05:54:54
2021-04-03 11:27:15 |
2021-04-03 07:12:54
2021-04-03 12:30:56 |
0 days 1 hr 18 min
0 days 1 hr 3 min |
| Ticket No.: | INC0079681 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2021-03-29 18:12:45 |
| End Time: | 2021-03-29 18:12:46 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have reported the reason for outage is undetermined. |
| Ticket No.: | INC0079756 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2021-03-30 17:40:47 |
| End Time: | 2021-03-31 02:25:50 |
| Outgoing Notification Text | The listed asset is now available. LANautilus Engineers reported the outage was due to fiber damage at the Santos Lugares site caused by a broken water wipe. The field team completed repairs and service has restored. |
| Ticket No.: | INC0079903 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2021-04-01 06:08:59 |
| End Time: | 2021-04-01 13:20:00 |
| Outgoing Notification Text | The listed asset is currently available. LANautilus Engineers stated the outage is due to a fiber event in Titil, Chile. Services have been restored and no further impact is expected. |
| Ticket No.: | INC0080046 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-04-03 05:54:54 |
| End Time: | 2021-04-03 07:12:54 |
| Outgoing Notification Text | The following assets are now ailable. LANautilus engineers have been contacted and they have stated the outage is due to a failed card. Technicians have reset the card and all services are restored. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 11 hr 6 min | 93.38541% | 98.60523% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.20596% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.92239% |
| SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 7 hr 11 min | 95.72403% | 97.48479% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.73067% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.72191% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06901% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71773% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.09218% |
| Aggregate All AMPATH Backbone Circuits | 0 days 18 hr 17 min | 99.27396% | 99.42675% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |