AMPATH Network Operations Report
2021-03-15 - 2021-03-21
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0078672 | 4 - Low | 2 - High | Brief Outage - LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-03-16 03:15:27 | 2021-03-16 03:15:28 | 0 days 0 hr 0 min |
INC0078839 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Undetermined | Vendor | On Hold | 2021-03-17 15:21:47 | 2021-03-17 15:21:48 | 0 days 0 hr 0 min |
INC0078858 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2021-03-17 21:08:53 | 2021-03-17 21:08:54 | 0 days 0 hr 0 min |
INC0078924 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Closed | 2021-03-18 12:00:36 | 2021-03-18 15:17:36 | 0 days 3 hr 17 min |
Ticket No.: | INC0078672 |
Subject: | Brief Outage - LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-03-16 03:15:27 |
End Time: | 2021-03-16 03:15:28 |
Outgoing Notification Text | The listed asset is available following a brief outage. Vendor Engineers have been contacted but the reason for outage is pending. |
Ticket No.: | INC0078839 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | On Hold |
Start Time: | 2021-03-17 15:21:47 |
End Time: | 2021-03-17 15:21:48 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0078858 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2021-03-17 21:08:53 |
End Time: | 2021-03-17 21:08:54 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have stated the the outage was due to a fiber cut in Brazil that caused brief impact.. No further outages are expected. |
Ticket No.: | INC0078924 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-03-18 12:00:36 |
End Time: | 2021-03-18 15:17:36 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers identified a card failure in Satos Brazil and performed a physical reset to restore service. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 3 hr 17 min | 98.04547% | 98.76323% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.94831% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.16611% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 0 hr 0 min | 99.99983% | 98.92239% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 97.56870% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.75856% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.72191% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.54030% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71773% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99983% | 99.04078% |
Aggregate All AMPATH Backbone Circuits | 0 days 3 hr 17 min | 99.86968% | 99.46741% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0048532 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-03-27 04:00:00 |
End Time: | 2021-03-27 22:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved. |
Ticket No.: | CHG0050354 |
Subject: | Maintenance - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACKSONVILLE-MIAMI |
Start Time: | 2021-03-26 04:00:00 |
End Time: | 2021-03-26 10:00:00 |
Outgoing Notification Text | The following assets will be unavailable while Vendor engineers perform maintenance to reroute cable around a construction project. Outages are possible. The entire window is reserved. |