AMPATH Network Operations Report
2021-03-15 - 2021-03-21

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0078672 4 - Low2 - High Brief Outage - LANautilus Circuit FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-03-16 03:15:27 2021-03-16 03:15:28 0 days 0 hr 0 min
INC0078839 4 - Low2 - High Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Undetermined Vendor On Hold 2021-03-17 15:21:47 2021-03-17 15:21:48 0 days 0 hr 0 min
INC0078858 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Cut Fiber Vendor Closed 2021-03-17 21:08:53 2021-03-17 21:08:54 0 days 0 hr 0 min
INC0078924 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNHardware Vendor Closed 2021-03-18 12:00:36 2021-03-18 15:17:36 0 days 3 hr 17 min

Unscheduled Outages Detail


Ticket No.:INC0078672
Subject:Brief Outage - LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-03-16 03:15:27
End Time:2021-03-16 03:15:28
Outgoing Notification TextThe listed asset is available following a brief outage. Vendor Engineers have been contacted but the reason for outage is pending.


Ticket No.:INC0078839
Subject:Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:On Hold
Start Time:2021-03-17 15:21:47
End Time:2021-03-17 15:21:48
Outgoing Notification TextThe listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0078858
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-03-17 21:08:53
End Time:2021-03-17 21:08:54
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have stated the the outage was due to a fiber cut in Brazil that caused brief impact.. No further outages are expected.


Ticket No.:INC0078924
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-03-18 12:00:36
End Time:2021-03-18 15:17:36
Outgoing Notification TextThe listed asset is available. LANautilus Engineers identified a card failure in Satos Brazil and performed a physical reset to restore service.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN3 hr 17 min 98.04547% 98.76323%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.94831%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.16611%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015030 hr 0 min 99.99983% 98.92239%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.56870%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.75856%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.72191%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.54030%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71773%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN0 hr 0 min 99.99983% 99.04078%

Aggregate All AMPATH Backbone Circuits0 days 3 hr 17 min 99.86968% 99.46741%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-03-27 04:00:00
End Time:2021-03-27 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0050354
Subject:Maintenance - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACKSONVILLE-MIAMI
Start Time:2021-03-26 04:00:00
End Time:2021-03-26 10:00:00
Outgoing Notification TextThe following assets will be unavailable while Vendor engineers perform maintenance to reroute cable around a construction project. Outages are possible. The entire window is reserved.