AMPATH Network Operations Report
2021-03-08 - 2021-03-14

AMPATH Network Operations Center

New Connections

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New Services


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Other


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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0078162 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Circuit - Damaged Fiber Vendor Closed 2021-03-09 17:33:00 2021-03-10 01:25:33 0 days 7 hr 52 min
INC0078367 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2021-03-11 09:34:35 2021-03-11 09:34:36 0 days 0 hr 0 min
INC0078570 2 - High2 - High Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2021-03-14 02:30:17 2021-03-14 08:18:15 0 days 5 hr 47 min

Unscheduled Outages Detail


Ticket No.:INC0078162
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2021-03-09 17:33:00
End Time:2021-03-10 01:25:33
Outgoing Notification TextThe listed asset is available. FIU Engineers have reported Lumen located a kinked fiber jumper in their Jacksonville facility and straightened the jumper. Services restored and no further impact is expected.


Ticket No.:INC0078367
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2021-03-11 09:34:35
End Time:2021-03-11 09:34:36
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0078570
Subject:Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-03-14 02:30:17
End Time:2021-03-14 08:18:15
Outgoing Notification TextThe listed assets are available. LANautilus Engineers have reported the outage was due to a fiber cut in Santiago de Chile, Chile. Repairs have been completed.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration
CHG0050070 Maintenance 1 of 2 - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) Circuit Vendor Closed 2021-03-10 05:41:342021-03-10 07:59:34 0 days 2 hr 18 min

Scheduled Maintenances Detail


Ticket No.:CHG0050070
Subject:Maintenance 1 of 2 - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2021-03-10 05:41:34
End Time:2021-03-10 07:59:34
Outgoing Notification TextThe affected underwent maintenance to cut fiber cables as part of a construction project.


Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97385%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99564%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 98.80062%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.64753%
FIU034WFORSP4NN0 hr 0 min 99.99983% 99.12236%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150310 hr 10 min 93.94295% 98.92239%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN5 hr 47 min 96.54794% 97.56829%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.75856%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.72190%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.47668%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71773%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.03958%
Aggregate All AMPATH Backbone Circuits0 days 15 hr 58 min 99.36605% 99.44259%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-03-27 04:00:00
End Time:2021-03-27 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.