AMPATH Network Operations Report
2021-02-08 - 2021-02-14

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0075764 2 - High2 - High Outage Resolved - AMPATH LANautilus Circuit FIU035WMI2CRPNNCircuit - Cut Fiber Vendor Closed 2021-02-09 05:04:57 2021-02-09 08:09:57 0 days 3 hr 5 min
INC0075888 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-02-10 18:27:00 2021-02-10 18:28:00 0 days 0 hr 1 min
INC0075914 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Resolved 2021-02-11 01:53:43 2021-02-11 01:53:46 0 days 0 hr 0 min
INC0076090 2 - High2 - High Outage Resolved - AMPATH Provider FIU031WCRPPANNNUnannounced Maintenance Vendor Resolved 2021-02-13 07:05:25 2021-02-14 07:25:49 1 days 0 hr 20 min

Unscheduled Outages Detail


Ticket No.:INC0075764
Subject:Outage Resolved - AMPATH LANautilus Circuit FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:Closed
Start Time:2021-02-09 05:04:57
End Time:2021-02-09 08:09:57
Outgoing Notification TextThe listed assets are now available. LANautilus Engineers reported the outage was due to a fiber cut in Jacksonville, FL. Repair work was completed and services have restored.


Ticket No.:INC0075888
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-10 18:27:00
End Time:2021-02-10 18:28:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0075914
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected: FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-11 01:53:43
End Time:2021-02-11 01:53:46
Outgoing Notification TextThe following asset are available. LANautilus engineers have been notified and they have stated the outage was due to damaged fiber. The fiber has been repaired. No further outages are expected.


Ticket No.:INC0076090
Subject:Outage Resolved - AMPATH Provider FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Resolved
Start Time:2021-02-13 07:05:25
End Time:2021-02-14 07:25:49
Outgoing Notification TextThe following assets are available. The reason for the outage is maintenance being conducted by Crown Castle to relocate cables. The maintenance is complete.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 1 min 99.98958% 98.79930%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.58872%
FIU034WFORSP4NN00 hr 00 min 100.00000% 98.98067%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 99.04105%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.54522%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.77039%
FIU031WCRPPANNN1 days 0 hr 20 min 85.51188% 99.62005%
FIU035WMI2CRPNN3 hr 5 min 98.16468% 99.37975%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71850%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.90941%
Aggregate All AMPATH Backbone Circuits1 days 3 hr 26 min 98.91108% 99.41444%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-03-27 04:00:00
End Time:2021-03-27 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0049432
Subject:Maintenance - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:2021-02-24 04:00:00
End Time:2021-02-24 06:00:00
Outgoing Notification TextThe listed circuit will be unavailable while FLR Engineers test fiber between Titusville and Melbourne. An outage throughout the window is expected. The entire window is reserved.