AMPATH Network Operations Report
2021-02-01 - 2021-02-07
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0075093 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-02-01 12:59:00 | 2021-02-01 13:00:00 | 0 days 0 hr 1 min |
INC0075181 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus Various Circuits | Investigating | Vendor | On Hold | 2021-02-02 12:29:00 | 2021-02-02 13:46:12 | 0 days 1 hr 17 min |
INC0075209 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-02-02 17:09:23 | 2021-02-02 17:09:24 | 0 days 0 hr 0 min |
INC0075226 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-02-02 22:19:00 | 2021-02-02 22:20:00 | 0 days 0 hr 1 min |
INC0075254 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Circuit - Cut Fiber | Vendor | Closed | 2021-02-02 22:30:26 | 2021-02-03 18:24:45 | 0 days 19 hr 54 min |
INC0075273 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-02-03 09:20:30 | 2021-02-03 09:20:31 | 0 days 0 hr 0 min |
INC0075321 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Bumped Fiber | Vendor | Closed | 2021-02-03 19:50:32 | 2021-02-03 19:50:33 | 0 days 0 hr 0 min |
INC0075340 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Circuit - Cut Fiber | Vendor | Closed | 2021-02-03 22:29:06 | 2021-02-04 00:44:07 | 0 days 2 hr 15 min |
INC0075509 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-02-05 09:21:31 | 2021-02-05 09:21:32 | 0 days 0 hr 0 min |
INC0075653 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-02-07 18:44:00 | 2021-02-07 18:45:00 | 0 days 0 hr 1 min |
Ticket No.: | INC0075093 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-02-01 12:59:00 |
End Time: | 2021-02-01 13:00:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0075181 |
Subject: | Availability - AMPATH Provider LANautilus Various Circuits |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN
FIU033WSA1SP4NN FIU020UMI2SP3NN |
Current State: | On Hold |
Start Time: | 2021-02-02 12:29:00 |
End Time: | 2021-02-02 13:46:12 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0075209 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-02-02 17:09:23 |
End Time: | 2021-02-02 17:09:24 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers brief identified an oscillation in Santos, Brazil. Updates will be provided when they are available. |
Ticket No.: | INC0075226 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-02-02 22:19:00 |
End Time: | 2021-02-02 22:20:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. After investigation, LANautilus Engineers reported the reason for outage is undetermined. |
Ticket No.: | INC0075254 |
Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Closed |
Start Time: | 2021-02-02 22:30:26 |
End Time: | 2021-02-03 18:24:45 |
Outgoing Notification Text | The listed asset is available. FIU Engineers determined the outage was due to a fiber cut near Perry, FL.. Splicing crews have completed work and services restored. |
Ticket No.: | INC0075273 |
Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-02-03 09:20:30 |
End Time: | 2021-02-03 09:20:31 |
Outgoing Notification Text | The listed assets are available. Vendor Engineers have been contacted but the reason for outage is undetermined. |
Ticket No.: | INC0075321 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-02-03 19:50:32 |
End Time: | 2021-02-03 19:50:33 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is a fiber bump. No further outage are expected. |
Ticket No.: | INC0075340 |
Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | Closed |
Start Time: | 2021-02-03 22:29:06 |
End Time: | 2021-02-04 00:44:07 |
Outgoing Notification Text | The listed asset is available. FIU Engineers have been contacted. The reason for the outage was a fiber cut. All services have been restored at this time. No further impact is expected. |
Ticket No.: | INC0075509 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-02-05 09:21:31 |
End Time: | 2021-02-05 09:21:32 |
Outgoing Notification Text | The following assets are available LANautilus engineers have been notified. The reason for the outage is undetermined |
Ticket No.: | INC0075653 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-02-07 18:44:00 |
End Time: | 2021-02-07 18:45:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 1 hr 20 min | 99.20370% | 98.77972% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.58664% |
FIU034WFORSP4NN | 1 hr 17 min | 99.23413% | 98.98067% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 19 hr 54 min | 88.15160% | 99.04105% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 97.47309% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 2 hr 15 min | 98.66055% | 99.77039% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.89633% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.41286% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71850% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 1 hr 17 min | 99.23413% | 98.90941% |
Aggregate All AMPATH Backbone Circuits | 1 days 2 hr 4 min | 98.96561% | 99.42882% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0048532 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-03-27 04:00:00 |
End Time: | 2021-03-27 22:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved. |