AMPATH Network Operations Report
2021-02-01 - 2021-02-07

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0075093 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-02-01 12:59:00 2021-02-01 13:00:00 0 days 0 hr 1 min
INC0075181 2 - High2 - High Availability - AMPATH Provider LANautilus Various CircuitsInvestigating Vendor On Hold 2021-02-02 12:29:00 2021-02-02 13:46:12 0 days 1 hr 17 min
INC0075209 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-02-02 17:09:23 2021-02-02 17:09:24 0 days 0 hr 0 min
INC0075226 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-02-02 22:19:00 2021-02-02 22:20:00 0 days 0 hr 1 min
INC0075254 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Circuit - Cut Fiber Vendor Closed 2021-02-02 22:30:26 2021-02-03 18:24:45 0 days 19 hr 54 min
INC0075273 4 - Low2 - High Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-02-03 09:20:30 2021-02-03 09:20:31 0 days 0 hr 0 min
INC0075321 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Bumped Fiber Vendor Closed 2021-02-03 19:50:32 2021-02-03 19:50:33 0 days 0 hr 0 min
INC0075340 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)Circuit - Cut Fiber Vendor Closed 2021-02-03 22:29:06 2021-02-04 00:44:07 0 days 2 hr 15 min
INC0075509 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-02-05 09:21:31 2021-02-05 09:21:32 0 days 0 hr 0 min
INC0075653 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-02-07 18:44:00 2021-02-07 18:45:00 0 days 0 hr 1 min

Unscheduled Outages Detail


Ticket No.:INC0075093
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-01 12:59:00
End Time:2021-02-01 13:00:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0075181
Subject:Availability - AMPATH Provider LANautilus Various Circuits
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
FIU033WSA1SP4NN
FIU020UMI2SP3NN
Current State:On Hold
Start Time:2021-02-02 12:29:00
End Time:2021-02-02 13:46:12
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0075209
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-02 17:09:23
End Time:2021-02-02 17:09:24
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers brief identified an oscillation in Santos, Brazil. Updates will be provided when they are available.


Ticket No.:INC0075226
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-02 22:19:00
End Time:2021-02-02 22:20:00
Outgoing Notification TextThe listed asset is available following a brief outage. After investigation, LANautilus Engineers reported the reason for outage is undetermined.


Ticket No.:INC0075254
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2021-02-02 22:30:26
End Time:2021-02-03 18:24:45
Outgoing Notification TextThe listed asset is available. FIU Engineers determined the outage was due to a fiber cut near Perry, FL.. Splicing crews have completed work and services restored.


Ticket No.:INC0075273
Subject:Brief Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-03 09:20:30
End Time:2021-02-03 09:20:31
Outgoing Notification TextThe listed assets are available. Vendor Engineers have been contacted but the reason for outage is undetermined.


Ticket No.:INC0075321
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-03 19:50:32
End Time:2021-02-03 19:50:33
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is a fiber bump. No further outage are expected.


Ticket No.:INC0075340
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:Closed
Start Time:2021-02-03 22:29:06
End Time:2021-02-04 00:44:07
Outgoing Notification TextThe listed asset is available. FIU Engineers have been contacted. The reason for the outage was a fiber cut. All services have been restored at this time. No further impact is expected.


Ticket No.:INC0075509
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-05 09:21:31
End Time:2021-02-05 09:21:32
Outgoing Notification TextThe following assets are available LANautilus engineers have been notified. The reason for the outage is undetermined


Ticket No.:INC0075653
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-07 18:44:00
End Time:2021-02-07 18:45:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 hr 20 min 99.20370% 98.77972%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.58664%
FIU034WFORSP4NN1 hr 17 min 99.23413% 98.98067%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150319 hr 54 min 88.15160% 99.04105%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.47309%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015022 hr 15 min 98.66055% 99.77039%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.89633%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.41286%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71850%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN1 hr 17 min 99.23413% 98.90941%

Aggregate All AMPATH Backbone Circuits1 days 2 hr 4 min 98.96561% 99.42882%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-03-27 04:00:00
End Time:2021-03-27 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.