AMPATH Network Operations Report
2021-01-25 - 2021-01-31
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
---|
None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0074512 | 4 - Low | 4 - Low | Brief Outage - AMAPTH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Undetermined | Closed | 2021-01-25 07:13:55 | 2021-01-25 07:13:56 | 0 days 0 hr 0 min |
INC0074556 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Other | Vendor | Closed | 2021-01-25 17:15:00 | 2021-01-25 17:16:00 | 0 days 0 hr 1 min |
INC0074605 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Circuit - Vandalism | Vendor | Resolved | 2021-01-26 03:34:48 | 2021-01-26 09:25:56 | 0 days 5 hr 51 min |
INC0074640 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2021-01-26 14:18:00 | 2021-01-26 14:19:00 | 0 days 0 hr 1 min |
INC0074735 | 4 - Low | 2 - High | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Investigating | Vendor | In Progress | 2021-01-27 15:12:55 | 2021-01-27 15:13:00 | 0 days 0 hr 0 min |
INC0074762 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-01-27 15:41:00 | 2021-01-27 15:42:00 | 0 days 0 hr 1 min |
INC0074746 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus Various | Undetermined | Vendor | Closed | 2021-01-27 17:23:47 | 2021-01-27 17:24:00 | 0 days 0 hr 0 min |
INC0074835 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Closed | 2021-01-28 18:22:09 | 2021-01-28 21:10:09 | 0 days 2 hr 48 min |
INC0074943 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-01-29 20:24:10 | 2021-01-29 20:24:11 | 0 days 0 hr 0 min |
INC0074945 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-01-29 20:57:48 | 2021-01-30 01:15:48 | 0 days 4 hr 18 min |
Ticket No.: | INC0074512 |
Subject: | Brief Outage - AMAPTH LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Undetermined |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-01-25 07:13:55 |
End Time: | 2021-01-25 07:13:56 |
Outgoing Notification Text | The listed asset is available following a brief outage. Vendor Engineers have been contacted but the reason for the outage is pending. |
Ticket No.: | INC0074556 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-01-25 17:15:00 |
End Time: | 2021-01-25 17:16:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers isolated the issue to a span switch in Buenos Aires. No further impact is expected. |
Ticket No.: | INC0074605 |
Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-01-26 03:34:48 |
End Time: | 2021-01-26 09:25:56 |
Outgoing Notification Text | The listed assets are now available. LANautilus Engineers have reported the outage was due to a fiber cut between Quillota and Ciudad De Los Valles, Chile due to vandalism. Repairs were completed and services have restored. |
Ticket No.: | INC0074640 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-01-26 14:18:00 |
End Time: | 2021-01-26 14:19:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074735 |
Subject: | Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
Current State: | In Progress |
Start Time: | 2021-01-27 15:12:55 |
End Time: | 2021-01-27 15:13:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074762 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-01-27 15:41:00 |
End Time: | 2021-01-27 15:42:00 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074746 |
Subject: | Brief Outage - AMPATH Provider LANautilus Various |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2021-01-27 17:23:47 |
End Time: | 2021-01-27 17:24:00 |
Outgoing Notification Text | The listed assets are available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074835 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-01-28 18:22:09 |
End Time: | 2021-01-28 21:10:09 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers identified a faulty card in Santos, Brasil. A physical reset has restored service. |
Ticket No.: | INC0074943 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2021-01-29 20:24:10 |
End Time: | 2021-01-29 20:24:11 |
Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0074945 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-01-29 20:57:48 |
End Time: | 2021-01-30 01:15:48 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted and they have stated the out is due to a fiber event in Valparaiso, Chile. Repair have been completed and all services are available. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 2 hr 50 min | 98.31101% | 98.78142% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.58644% |
FIU034WFORSP4NN | 0 hr 1 min | 99.98793% | 98.99528% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.26704% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 10 hr 9 min | 93.95700% | 97.45620% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 0 hr 0 min | 99.99917% | 99.79594% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.89633% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.28802% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71850% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99785% | 98.83609% |
Aggregate All AMPATH Backbone Circuits | 0 days 13 hr 0 min | 99.48353% | 99.43232% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0048532 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-02-05 05:00:00 |
End Time: | 2021-02-05 11:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved. |