Indiana GigaPOP Network Operations Report
2023-09-29 - 2023-10-12
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0153933 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Unannounced Maintenance | Vendor | Closed | 2023-10-06 02:28:01 | 2023-10-06 07:05:33 | 0 days 4 hr 37 min |
| INC0154176 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Unannounced Maintenance | Vendor | Closed | 2023-10-10 04:07:09 | 2023-10-10 08:27:11 | 0 days 4 hr 20 min |
| Ticket No.: | INC0153933 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03916
ING-LL-STAR-100GE-03917 Backbone LL-STAR Purdue University University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2023-10-06 02:28:01 |
| End Time: | 2023-10-06 07:05:33 |
| Outgoing Notification Text | Backbone LL-STAR is now available. Zayo Engineers reported this outage was caused by their maintenance work tracked in Indiana GigaPOP ticket CHG0072674. Maintenance concluded at 5:00am EDT this morning. No additional outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | INC0154176 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 GLOBAL-ILN-ING-VLAN-03879 GLOBAL-ILN-ING-VLAN-03880 GLOBAL-ILN-ING-VLAN-03714 GLOBAL-ILN-ING-VLAN-03711 GLOBAL-ILN-ING-100GE-03877 Backbone LL-STAR |
| Current State: | Closed |
| Start Time: | 2023-10-10 04:07:09 |
| End Time: | 2023-10-10 08:27:11 |
| Outgoing Notification Text | Backbone LL-STAR is now available. I-Light Engineers have been contacted. The reason for the outage is scheduled maintenance performed by a third party fiber vendor. |
| Ticket No.: | CHG0073069 |
| Subject: | Maintenance - Indiana GigaPOP DWDM CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | FutureGrid
IU Research Network Operations Indiana University Mid West Tier 2 Admins Purdue University |
| Start Time: | 2023-10-19 04:00:00 |
| End Time: | 2023-10-19 10:00:00 |
| Outgoing Notification Text | Indiana GigaPOP and Lumen Engineers will be investigating "high span loss" alarm on opt2.chic. Member traffic will re-route during this work, the entire window is not expected but has been reserved. |
| Ticket No.: | CHG0073090 |
| Subject: | Maintenance Completed - Indiana GigaPop Peer University of Minnesota |
| Source Of Impact: | Other |
| Affected: | Peer University of Minnesota |
| Start Time: | 2023-10-14 09:00:00 |
| End Time: | 2023-10-14 22:00:00 |
| Outgoing Notification Text | Peer University of Minnesota has performed software upgrades. Outages were observed, but all services are now available. Maintenance is complete. |
| Ticket No.: | CHG0073074 |
| Subject: | Maintenance Completed - Indiana GigaPOP DWDM CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | FutureGrid
IU Research Network Operations Indiana University Mid West Tier 2 Admins Purdue University Purdue University (PURDUE) |
| Start Time: | 2023-10-17 04:00:00 |
| End Time: | 2023-10-17 10:00:00 |
| Outgoing Notification Text | Indiana GigaPOP and Lumen Engineers performed maintenance to investigate "high span loss" alarm on opt2.frnk. Member traffic re-routed during this work. Maintenance has been completed. |